Add a CNAME record on Namecheap

  1. Login to your Namecheap account.
  2. Click on the Domain List from the left side menu.
  3. Click on the Manage button next to your domain.
  4. Click on Advanced DNS.
  5. Click on the Add New Record button under the Host Records section.
  6. Select CNAME Record from the drop-down menu for Type.
  7. Enter your subdomain in the Host field. For example, in 'blog.mysite.com' blog is the subdomain.
  8. Enter cname.retargetkit.com in the Value field.
  9. No need to change the TTL. The default value is fine.
  10. Click on the Save All Changes button.
  11. Wait a few hours for DNS propagation.
  12. Once the DNS is fully propagated, you can add it to RetargetKit.
  13. Now login to RetargetKit.
  14. Click on your profile button situated at the top right side of the page.
  15. Select Workspace Settings from the menu.

  16. Click on Custom Domains under the CAMPAIGN section from the left side of the page.

  17. Click on the Add Custom Domain button.

  18. Enter the domain you want to use in the Domain Name field as your custom domain. In our case it is blog.retargetkit.com.
  19. Enter your redirected URL in the Root Redirect URL field. In our case it is https://retargetkit.com
  20. Enter your 404 page URL in the 404 Redirect URL field. In our case it is https://retargetkit.com/404

  21. Hit the SAVE button, your custom subdomain will be added.